HR HealthCare Patient Services
HR HealthCare Patient Services
The Patient Services team is committed to providing compassionate and personalized support as the medical supply management arm of HR HealthCare.
- Supply Coverage — Insurances and Plans
- Education/Intermittent Catheterization (IC) Basics
- Care Protocols | Urinary Tract Infection (UTI) Minimization
- Products
- Deliveries and Tracking
- Reorders
- 877.424.2562
- patientservices@hrhealthcare.com
Donaco Medical Supply, LLC | Alma Respiratory Services, LLC | Apple West Home Medical Supply d/b/a HR HealthCare
Honoring the Legacy, Driving a Future
Donaco Medical Supply, now operating as HR HealthCare Patient Services, began as a family-owned medical supply company in Woodstock, GA, specializing in catheters and urological supplies. The company’s story is deeply personal and rooted in resilience. On March 25, 2005, Cindy Donald, home from college on Good Friday, was sunbathing in the driveway when her father, Jerry, unexpectedly drove up, not realizing she was there. That moment changed their lives forever.
Locations | Hours Of Operation
We operate five physical facilities across the country, ensuring comprehensive national coverage.
Woodstock, GA 30189
Hours: 8:00am - 5:00pm EST
Orange Beach, AL
Hours: 8:00am - 5:00pm EST
Summerville, SC
Hours: 8:00am - 5:00pm EST
Charlotte, NC
Hours: 8:00am - 5:00pm EST
San Leandro, CA
Hours: 8:00am - 5:00pm PST
“HR Patient Services was very thoughtful and attentive to my needs. They helped me find the right Catheter and insertion kit.” – Joe Smith, Lancaster PA
